Board Thread:News and Announcements/@comment-29914576-20180527055343

Now, I’ve seen quite a few threads on the H13 error or H12, etc. So to prevent more threads, I’m just gonna give an easy explanation.

What is it?
When you go into the game, you may find that a message saying “Data Read Hxx error”. This is not a ban. Rather, this is a problem with the data. It has been observed only as H00, H12 and H13 (post images if you’ve got more).

How to fix it?
Although it’s been said that you can fix it by “fixing” the data, there is no actual guide. Rather, you can just directly email PONOS or delete your game and ask PONOS for your save back. Remember to include your Inquiry Code!! If you don’t have your inquiry code, your account is pretty much deleted (as for now no fix).

Hope this stops any further threads about the same thing! 