Board Thread:Questions and Answers/@comment-26144532-20150318002158/@comment-24659969-20160305024357

To anon above: Don't create long cat when no joke around.

Anyway. When reporting a problem with the reward, make sure you also include screenshots as a proof you have completed the task, notice I used "s" means some pictures, not just end result picture. The last time I am dealing with tapjoy offer reward pending requires me to put in 4 screenshot; 2 survey progress, 1 end screen, 1 reward table screen where it shows the pending reward and the agreement reward will be received after maximum of few hours. Which I reported two days after.

Also, you haven't mentioned what is the offer you took. Some offers which requires you to complete registration actually goes beyond that. For example there is a game which "complete registration" actually is counted after you cleared few stages. Believe it or not, for Battle Cats, one would need to clear up to chapter 1-7 before counted as complete registration.

Anyway, check for the response mail in spam-box as well. The automated response often tells you how long the process or if there is anything else needed. For the record, it took me 2 months and few weeks for a single pending reward from other provider. I expect it would be no different with TapJoy.