Board Thread:Questions and Answers/@comment-34942173-20180309001604/@comment-24659969-20180309025001

Do you taken note your inquiry code? If you still remember your inquiry code then you can email the Battlecats PONOS support your inquiry code along request for file recovery.

You will be asked several specific questions related to your save data, eg: progress of game, last catfood, units owned, etc to confirm whether you are the real owner. If correct, you will be replied with transfer code for the last cloud saved of your game data which you can use to recover your game data.