Board Thread:Questions and Answers/@comment-66.87.73.152-20160422004053/@comment-26042064-20181110000656

Hmmmm.. not sure if it's possible. I do recall PONOS saying to at least have the user ID at least if you haven't made any transfer codes yet. Normally it's the one on the title screen on the top left part of the screen. You can try sending the details of the account to PONOS on when you last used the account but I'm not sure if they can help with just info.