Board Thread:Questions and Answers/@comment-108.227.137.54-20141106212544/@comment-26042064-20190903042202

HGT error happens sometimes when connection to the internet is weird... should be fixed within a day or two.

see this one from front page please

"Notice About HGT Errors
HGT errors may occur if your phone/tablet clock has been manually changed, if you traveled to a different time zone, or if your network connection was particularly unstable during daily update. Ensure that your device time settings are set to Auto, that you are in an area with strong network connection, and please don't make any further changes to your time settings. You should start receiving your energy and login bonuses again soon. DO NOT attempt to solve the issue by deleting or reinstalling the app without starting a Save Data Transfer from the Settings menu first - PONOS will not be able to help you recover any of your progress/purchases!"
 * Please wait up to 48 hours for restoration to occur.

If not resolved within the 1-2 days period, please contact Ponos send your inquiries to support_en@bc01.ponos.net (it's an e-mail address ok)