Board Thread:General Discussion/@comment-26996468-20151014145006/@comment-27095444-20160509152255

Seems like we can't really help you.

The creator of Battle Cats is PONOS. Here's their email: [mailto:support_en@bc01.ponos.net support_en@bc01.ponos.net]

Also you can contact them by using Facebook. But they tend to receive a lot of messages on that site. Which means, that they can't reply to everyone.