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  • When I try to open the cat capsule place, a message comes up about server communication has failed due to issues etc. How do I fix this?

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    • It happen to me too!! help?

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    • That because 2 of you are using a cheat to hack a coins/cat food!!!

      mine not like that!!

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    • To clear up the confusion:


      Either the time has changed on your device or the app is not updated.

      If you are a android user and downloaded the recent android update, (lollipop), then this will be fixed shortly.

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    • mine like that too..

      i've play entire game till finish chapter 3 suddenly the next morning i can't access anything, luckliy i always backup my save file.. then i choose uninstall then install it once again from playstore, then i copy my backup save file to battle cat folder, guess what!!!

      IT NOT WORK DAMMIT!!!

      I STILL GET ERROR TIME BLA BLA BLA

      SON OF BITCH

      GIVE BACK ALL MY MONEY, YOU DIMWIT

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    • BattleCate here. You should try resetting (not data wipe) your android device. Or delete the memory from recent apps.

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    • What about on ipad???

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    • I just turn on WiFi or 4G and sometimes it gets rid of the error.

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    • I always turn on WiFi or 3G to get rid of this error too, but 2 days ago, I didn't fixed. Now I can't join a hippo and XP stage. Even I post it on PONOS page, they still not answer me yet.


      For those who think I cheated the game. I'll just said I've never adjust the time for energy refill or something like that. But I still have this problem. Darn it.

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    • I got this error with the last update. the game was fine before I updated and got messed after the update.

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    • i got the error too plz help :'(

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    • I haven't changed my device time in years and I keep getting this message. I am on an IPhone 4s and the app is fully updated if it helps. It says, "Server communication has failed due toissues in the device time.Please ensure your device time and network communications are correct. (HGT00). HELP

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    • Just got this error on my iPhone 4 (no SIM card). I never adjusted the time on my phone.. :((

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    • hey How can i fix the HGT00?

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    • i did hack... but it still works... i think it is because of internet? it does say check network connection, you can also try to set the date and time to 'set auttomatically'

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    • Go back in ur device settings 2 days back and then reset it to ur date currently and it will be back to normal. (This is if u got the HGT00

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    • I got error HGT02 on the Battlecats game.

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    • I got a error code a

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    • Forward and back two days jump didn't help me with HGT01, but a setting "use network-provided time" removed the error. Wierd, because it happened to me on 5th day after downloading. Leaving this here if somebody else will search about it.

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    • 171.96.187.37 wrote:

      For those who think I cheated the game. I'll just said I've never adjust the time for energy refill or something like that. But I still have this problem. Darn it.

      Same here! I just beat chapter 3 and the HGT00 Error happened this morning! The worst "cheat" ive ever done is well nothing!? Its so dumb because i cant even get my cat ticket or my gamatoto expedition rewards! But it still gave me my cat stamp...

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    • I got the error this morining too so could it be an error in battle cats.

      I was about to beat the heavenly tower 24 :(

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    • Yea all of a sudden I got this error message! I never screwed with the game or anything! How can I fix this?

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    • Guys, I also got this error yesterday. I got home from school, open BC and keep getting an network error red text. I tried to force close the app and open it again, then HGT00 showed up :((

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    • if the HGT00 error appeared please contact PONOS for help immediately so you can have it fixed as soon as possible, please take note of the number (it's not an account number but for support use) in the upper left corner of the title screen.

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    • what happen if I dont update game?

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    • If your game is not updated, you will not be able to receive the daily cat ticket and catfood freebie bundled sometimes including the rare tickets on scheduled dates.

      And you cannot access the added daily mission like Monday Stages, Cat Ticket Chance stage, awakened cat stages and etc (you'll be stuck with the yellow stories of legend stages).

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    • Same thing with me but the funny thing is in morning it works but more in to the day it shows the error I’m in chapter 3 stuck on the boss lol

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    • I didn't get the 30 days gift I got cat tickets I got another event gift But why I can't get thr 30 days giftttt WTFFFFFFFFFFFFFF

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    • Well.. it could be perharps cause of the time changing. Remember? The time got changed one hour back



      I'm rather worried about the increased cat food price and the add error. No matter what i do i can't watch adds again and the price increased. I've never cheated and bought some cat food/DLC's but i`ve watche a lot of adds. But anyway: How long does it take to fix? ;-;

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    • HGT00 error are fixed easily if you inform PONOS, especially if you didn't do any time changes unless it is literally a fault to connection problems.

      Estimate is 1-2 days max. I never did see it go past 2 days, when my lil bro got it. I told him to e-mail PONOS ASAP, and got it fixed the next day.

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    • Shawn scarface wrote:
      HGT00 error are fixed easily if you inform PONOS, especially if you didn't do any time changes unless it is literally a fault to connection problems.

      Estimate is 1-2 days max. I never did see it go past 2 days, when my lil bro got it. I told him to e-mail PONOS ASAP, and got it fixed the next day.

      They responded really fast: The one failed DLC was replaced but there aren't any current answers to the Add-problem. Guess i have to wait a few days t'ill i can buy cat tins for the normal price

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    • oh rip. yeah the add-on problems are... wait if I recall they do send out info in-game if they lower the selling price of the bought Catfood there's a schedule for those (Sale I think? I even see that in JP). I'm not 100% sure if they increased it though.

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    • Shawn scarface wrote:
      oh rip. yeah the add-on problems are... wait if I recall they do send out info in-game if they lower the selling price of the bought Catfood there's a schedule for those (Sale I think? I even see that in JP). I'm not 100% sure if they increased it though.

      It would explain a bit. After all the regular price increased from 0,79€to 1,09€ The weirdest about this is that for a package of 690 Cat tins you pay about 21,99€ but for 1080 you have to pay 20,97€ (I'm from europe. R.i.p me)



      Does this make sense at all?

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    • DDL 618
      DDL 618 removed this reply because:
      I fixed it.
      00:59, April 20, 2019
      This reply has been removed
    • what update are you trying to update to

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    • Woopsie doopsie, i forgot delete this, i fixed it.

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    • Screenshot 20190714-110821

      I have another error from yesterday, it says "HOST ID ERROR" i don't know how to fix it. anyone knows how to fix it?

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    • I can't open the news menu

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    • This happened to me as well, I played a few levels when I got on and accidentally taped to the cat capsule button and it said HGT00 ERROR. How do I fix it?

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    • HGT error happens sometimes when connection to the internet is weird... should be fixed within a day or two.

      see this one from front page please

      "Notice About HGT Errors

      HGT errors may occur if your phone/tablet clock has been manually changed, if you traveled to a different time zone, or if your network connection was particularly unstable during daily update. Ensure that your device time settings are set to Auto, that you are in an area with strong network connection, and please don't make any further changes to your time settings. You should start receiving your energy and login bonuses again soon.

      • Please wait up to 48 hours for restoration to occur.

      DO NOT attempt to solve the issue by deleting or reinstalling the app without starting a Save Data Transfer from the Settings menu first - PONOS will not be able to help you recover any of your progress/purchases!"

      If not resolved within the 1-2 days period, please contact Ponos send your inquiries to support_en@bc01.ponos.net (it's an e-mail address ok)

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    • Well, I had more than 3 days of waiting but it doesn't seem to work. Well, I recently went to Bali and that messed up my time zone.

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    • btw, just wondering. If you hack, do you also get this bug? 

      Cuz u said the top 2 were hacking

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    • hmmm... probable if there's been changes in the timezone but don't quote me on that.

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    • Scrapalapa wrote:

      Screenshot 20190714-110821

      I have another error from yesterday, it says "HOST ID ERROR" i don't know how to fix it. anyone knows how to fix it?

      I have the same thing too. It happens both on the hacked and free battle cats versions

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    • Battlecatsfan0204 wrote:

      Scrapalapa wrote:

      Screenshot 20190714-110821

      I have another error from yesterday, it says "HOST ID ERROR" i don't know how to fix it. anyone knows how to fix it?

      I have the same thing too.

      It happens both on the hacked and free battle cats versions

      Battle cats doesn't support Android anymore, no fix. https://battle-cats.fandom.com/wiki/Glitches (check the comments)

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    • NotNoob1 wrote:
      Battlecatsfan0204 wrote:

      Scrapalapa wrote:

      Screenshot 20190714-110821

      I have another error from yesterday, it says "HOST ID ERROR" i don't know how to fix it. anyone knows how to fix it?

      I have the same thing too.

      It happens both on the hacked and free battle cats versions

      Battle cats doesn't support Android anymore, no fix. https://battle-cats.fandom.com/wiki/Glitches (check the comments)

      Thank U

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    • YW

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    • A FANDOM user
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